Terms & Conditions

These terms and conditions are governed by, and will be construed in accordance with, the laws of England and Wales.

Use and access to the Serenity Knitting website is subject to terms and conditions set out below. Please read these terms and conditions carefully prior to ordering. By using or accessing any part of the Website, you agree to be bound by the following terms and conditions, which may be amended from time to time at our discretion. Any orders placed by you will be governed by these terms and conditions. Nothing in these terms and conditions impinges on your statutory rights as a consumer.

The content of this website including all photographs, texts, logos, images and icons and software used in connection with the website, is the property of Serenity Knitting and its suppliers and is protected by copyright, trademarks, database rights and other intellectual property rights. Using the website does not give you permission to use any of the trademarks, design or logos within.

Registering on the site

On ordering for the first time, you will need to register with us. This creates your account and means that you will not need to re-enter your details on any subsequent orders. 

Please ensure that you take precautions to keep your user name and password confidential, to prevent any unauthorised access to your account. You agree to accept responsibility for all activity which takes place under your account. If you believe that your username and password have become known to unauthorised parties, please inform us immediately.


It is your responsibility to provide us with complete and accurate registration details and keep us informed of any changes to those details. You are able to maintain the details of your account online, should you need to change details such as postal address or email address.


We reserve the right to refuse access to the website, close accounts, edit content and cancel orders at our discretion.

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