Serenity Knitting will not disclose customers' information to any other third parties, without their prior consent.Any customers registered with Serenity Knitting, will receive email notifications and newsletters from time to time, however, customers can opt out of this service, if they choose to. You may opt out by either contacting us by email or telephone, details of which can be found in our contact information. We may also store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to track the contents of your basket from your initial product choice to the checkout.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file names e.g. cookie1.txt and cookie2.txt].Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.Data ProtectionIn common with most other shopping websites, we collect some personal data from you as you shop online with us.
This data collection is to make your shopping experience as smooth and as easy as possible. We need to collect this in order to process your order though to the checkout and occasionally to let you know of any special offers. Data collected includes the following:
Email address so we can contact you and also to let you know of any offers or promotionsName so we address you correctlyDelivery address so we deliver to the correct addressTelephone number so if we need to contact you about delivery problemsWe DO NOT collect credit/debit card details - this is collected by our bank HSBC when you are transferred from our check out page to the HSBC payment collection pages. Payment for the goods you have purchased is managed by the HSBCsecure webiste.We will not disclose your personal data unless we have your prior consent. We may share only relevant data with agents such as credit card clearing service agents or credit research agencies, so that we may process your order.